Internet and Web Services - Nominet

Nominet Registrar Agreement

Quad are a Nominet Registrar, and as such abide by their Terms and Conditions.  We require that our customers also abide by these same terms and conditions. 
To read Nominet's Terms and Conditions click here

Our charges (for .co.uk domains)

Item Charge / GBP
Domain name registration - 2 years 25
Domain name renewal - 2 years 25
Transfer domain to QUAD FREE
Transfer domain from QUAD FREE*
Domain record updates 25
*Subject to service termination disclaimer  

Domain Name Services

We provide a range of domain name services including DNS hosting, email routing and web hosting. Currently these are all on request services either by email, letter or fax. Once confirmed, these updates will be done within 1 working day. DNS updates can take a further 24 hours to flush through.

Complaints

We aim to provide a high standard of service, to the best of our ability.  Should you wish to make a complaint, however, please put it in writing on headed paper and address to The WebMaster. 

Abuse

To report any incidents of abuse please use the complaints procedure above, or contact the following email address. abuse

Response

We will then acknowledge your complaint as soon as possible (usually within 3 days) and assign a senior member of staff to investigate it.  They will respond to your complaint within 15 working days.  If your investigation is of a complex nature, you will be informed of this within the 15 days and revise our response time.

By Post

Contact us by post :-
Quad Computer Services Ltd.
29 Orgreave Drive
Sheffield
S13 9NR

Terms and Conditions

Please contact us if you wish to see our terms and conditions

Escalation

You can make a formal complaint about a registrar to Nominet here