Internet and Web Services - Nominet
Nominet Registrar Agreement
Quad are a Nominet Registrar, and as such abide by their Terms and Conditions.
We require that our customers also abide by these same terms and conditions.
To read Nominet's Terms and Conditions click here
Our charges (for .co.uk domains)
Item |
Charge / GBP |
Domain name registration - 2 years |
25 |
Domain name renewal - 2 years |
25 |
Transfer domain to QUAD |
FREE |
Transfer domain from QUAD |
FREE* |
Domain record updates |
25 |
*Subject to service termination disclaimer |
|
Domain Name Services
We provide a range of domain name services including DNS hosting, email routing and web hosting.
Currently these are all on request services either by email, letter or fax. Once confirmed, these
updates will be done within 1 working day. DNS updates can take a further 24 hours to flush through.
Complaints
We aim to provide a high standard of service, to the best of our ability. Should you wish to
make a complaint, however, please put it in writing on headed paper and address to The WebMaster.
Abuse
To report any incidents of abuse please use the complaints procedure above, or contact the following email address.
Response
We will then acknowledge your complaint as soon as possible (usually within 3 days) and assign a senior
member of staff to investigate it. They will respond to your complaint within 15 working days.
If your investigation is of a complex nature, you will be informed of this within the 15 days and
revise our response time.
By Post
Contact us by post :-
Quad Computer Services Ltd.
29 Orgreave Drive
Sheffield
S13 9NR
Terms and Conditions
Please contact us if you wish to see our terms and conditions
Escalation
You can make a formal complaint about a registrar to Nominet
here