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Service statusQuad Computer Services

Draytek Advanced Networking Partner Pegasus Accounting Software Sheffield Chamber of Commerce and Industry Intel Intel
Advisory Please report problems to 0114 201 3950
or email support@quad.co.uk
Updated
07/05/2009 15:52:09

  Entered Issue   Updated
Maintenance 13/12/2011 13:14:35 IP Address Update Open 13/12/2011 13:14:35
  Changing all IP addresses to new address space
Maintenance 11/01/2012 13:29:00 Windows Update Installation Closed 11/01/2012 13:29:00
  To be commenced 11/01/2012 @ 22:00
Advisory 05/01/2012 15:45:00 Problem with phone lines at Quad. Email support, if needed. Problem due to a fault in the telecoms provider's cabinet. Service now fully restored. Closed 06/01/2012 08:23:35
All clear 03/10/2011 09:34:55 Problems with server QUAD01 Closed 03/10/2011 09:34:55
  DNS Issues fixed
Email Issues fixed
Website Issues fixed
All clear 08/12/2010 12:07:31 Broadband problem in the Sheffield Area Closed 08/12/2010 12:07:31
Maintenance 12/05/2009 11:39:40 Internet services will be offline for 10 Minutes at 18:00 for essential maintenance Closed 12/05/2009 18:10:00
Critical 25/02/2009 11:46:29 Telehouse Link down at 11:25 Closed 25/02/2009 11:46:29
  Back up at 11:40 - awaiting confirmation of problem
All clear 15/08/2008 16:37:49 Power outage at 2.45pm Closed 15/08/2008 16:37:49
  Service restored at 3.25pm. UPS instigated successfully, systems protected.
All clear 05/11/2007 09:11:07 Quad phone lines were down. Closed 05/11/2007 09:11:07
  Lines now back up and running
Critical 26/10/2007 08:30:00 POP3 problems - service shutting down frequently Closed 26/10/2007 12:30:00
All clear 28/06/2007 17:37:32 All QUAD systems normal despite recent weather conditions - no QUAD Outages Closed 28/06/2007 17:37:32

Status key: All clear - All clear Advisory - Advisory Critical - Critical
  Maintenance - Maintenance
Issue key: Open- Open Closed - Closed